Posts by Nick Jackson

Oops: Extended silence during Act of Remembrance

Those of you who tuned in to our Act of Remembrance this week may have noticed that the two minutes silence lasted somewhat longer than expected.

What happened?

Whenever we can’t get a live bugler to play at our Act of Remembrance, we play a pre-recorded audio file which contains the Last Post, two minutes silence, and Reveille as a single audio track. Unfortunately, playback was stopped immediately after the end of the Last Post and we didn’t have either the capability to resume playback from the same point, nor the ability to signal to the president that a technical problem had occurred and they should continue with the prayer at the end of the silence instead of expecting the Reveille.

Why did this happen?

An unexpected artefact in the audio caused our technician at the War Memorial to stop playback early, suspecting a technical fault which would have disrupted the two minutes silence. Unfortunately they did not anticipate being unable to resume the playback.

Since we have never experienced this particular problem before, we didn’t have a procedure in place for signalling to the president that the Reveille wasn’t going to play, and that they were safe to continue with the service without interruption.

How are we making sure it doesn’t happen again?

We’re going to try prevent any recurrence in a number of ways:

  • Trying to source a live bugler for future services
  • Re-cutting our pre-recorded audio to make sure it doesn’t have any unexpected artefacts
  • Having a ‘backup’ audio file of just the Reveille, allowing our technicians to manually resume playback at the appropriate point

Weeknotes: Saturday 29 June

It’s been a while since we did weeknotes! Here’s what’s happening:

We mixed up our prayers

If you subscribe to our weekly notices you’ll know they (usually) include a list of names to pray for. In the past these have always been sorted alphabetically, but we’ve made a change so they’re randomised on a week-by-week basis. This way helps prevent intercessions from being something you do ‘by rote’, encouraging more engagement with the act of praying for the individual.

We’re planning some audio improvements in the church

The audio equipment in the church is getting a bit long in the tooth, and we’re growing increasingly worried about its reliability. To address this we’re putting together a five-year plan for rolling repairs, replacements and upgrades.

We fixed timezones on whitkirk.com

The website for our Community Centre wasn’t properly understanding timezones and daylight savings, so we reminded it that we live in the Europe/London timezone and not UTC.

We started writing a handbook

We love openness, and we love documentation, so we started combining the two into our (work in progress) St Mary’s Church Handbook. The grand plan is that this will become the go-to source of “how do I do this thing” information for anyone on the entire St Mary’s team, not just the Technical Team.

We sped up some website behaviour

We were able to make some optimisations to how we serve images on our website which makes it snappier and more responsive for users.

Announcing the Revd Claire Honess

St Mary’s Church is delighted to share the news that the next Vicar of Whitkirk will be the Revd Dr Claire Honess.

Claire joins us from the Benefice of Barnoldswick with Bracewell, where she has been Assistant Curate since 2021. Before her ordination she was Professor of Italian Studies at the University of Leeds. She will be moving to Whitkirk with her husband over the summer, and a date for her induction and collation will be announced in due course.

We’d like to offer our thanks to those who applied for the position, as well as to our congregation, our patron the Society for the Maintenance of the Faith, the Diocese of Leeds, and all who have offered their prayers, support and guidance through this time of vacancy.

Feeling sunny

It’s been a while in the making, but St Mary’s Church Whitkirk Community Centre is thrilled to share the news that it’s now (at least partially) powered by the sun.

Thanks to the combination of a generous legacy left to the Church, combined with grant funding, the new solar panels will generate an estimated 6,900kWh of electricity every year – that’s enough to fully recharge 150 electric cars, completely meet the electricity needs of two and a half houses, or make a whopping 200,000 cups of tea!

The system – installed by local firm Leeds Solar – also includes a battery which will soak up any excess power generated during the day and then release it at night.

By combining the solar panels and battery with information from the National Grid, the Community Centre is also helping to build a more resilient and lower-carbon electricity supply for the whole area. 

All together it’s estimated that the system will not only save the Church around £2,500 a year which can be put back into the local community, but will also prevent over a tonne of carbon being added to the atmosphere.

Review: Remembrance Sunday 2023

After all of our big tech events, we like to review how things went and identify areas for improvement, even if we felt that nothing went wrong. We always do these in a no-blame way, following the Retrospective Prime Directive:

“Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”

Norm Kerth, Project Retrospectives: A Handbook for Team Review

For our reviews we follow a format called The Good, The Bad and The Ugly, where we identify things which went well, things which shouldn’t have happened, and things which we could have done better.

The Good

  • The stream from the War Memorial was good, with solid connectivity and clear audio.
  • Using an additional speaker at the War Memorial gave clearer, crisper audio for those there.
  • Relaying the Act of Remembrance into the Community Centre is appreciated by those unable to join the procession for whatever reason.

The Bad

  • We lost our in-church connectivity just as the procession was forming, which meant we had to hurriedly switch to a backup. We were only able to do this because of performance issues earlier in the morning meaning we were in a state where this option was available. We should investigate ways of improving the resiliency of this connection.

The Ugly

  • The internet connection in the church was performing poorly at the start of the service, prompting us to use a more adaptive but lower quality streaming process.
  • There was a slight mis-timing at the start of the service due to some confusion over flag parties.
  • We forgot to disable the wifi on our mobile camera, which led to a drop in connectivity as we left the church.
  • We used a radio microphone at the War Memorial, but this wasn’t as reliable as we expected. We should spend the time to install a wired microphone in future.

Community Centre: Now with extra wifi

A few weeks ago during a routine check on some of our equipment in our Community Centre we noticed that one of our wifi access points was no longer connected to the network and totally refused to reconnect no matter what we tried. This was annoying, but not entirely unexpected – the access points were installed in 2019, as a relatively cheap stop-gap solution until something more permanent was put in place. Then 2020 happened, and priorities changed slightly.

But still, a failing access point forced our hand. More specifically, it forced our hands to move the remaining access points around to try and maintain coverage where it was most needed – the bar, where it supports our till and card terminal, and the office, where people do a lot of parish administration.

Unfortunately, this deployment meant that the Main Hall suffered from poor coverage. It would sometimes work if you stood in the right place, but couldn’t really be relied on. Since we promote our guest wifi network, and advertise wifi coverage as one of the features of the building, this wasn’t great. Not only was it far below the standard we aim to provide, but it also began to affect the quality of events.

So we decided to fix it. Fortunately we already had the beginnings of a solution powering the wifi in our church building, a pair of TP-Link Omada hotspots (more specifically, EAP115s), along with a controller. Instead of spending time scoping out a new system, we knew we could just extend this. All we needed to do was decide on the new hardware for our Community Centre and get it installed.

During the refurbishment of our Community Centre in 2019 we installed some structural network cabling (the plan being to one day hook proper wifi access points up to it), which meant we knew the points in the building where hotspots could be easily installed. Being able to power them over ethernet was crucial because not all these locations had mains. Ideally, we wanted ones which could be powered by our network switch directly; the EAP115 access points need an external power injector, which in turn takes up space and needs sockets. We also considered the density of users, and if we should future-proof by supporting the newer WiFi 6 standards.

In the end we settled for four new WiFi 6 access points; three EAP620HD units which cover the main hall and bar, and an EAP615-wall unit which gives the Smeaton Room dedicated coverage, as well as maintaining access to physical network sockets in there should we ever need them. In an ideal world we would have ceiling-mounted all of the EAP620s, but limitations of our cabling means that two of them are wall-mounted instead. Fixing this would require a significant amount of work to move cabling, channeling out walls and ceilings and then making good again, and it’s simply not worth it for the marginal gains.

The next step once the hardware was installed was provisioning it and configuring our network. For the most part, we just added the Church’s existing network configurations to the new spots. Print off some updated signage with our new network details for guests, and we’re done!

Finally, because we know everything we do has an environmental footprint, we’ve offset a full tonne of CO2 emissions to cover the impact of manufacturing and shipping this new equipment. We’ve also funded the planting of another 25 trees, more specifically mangrove trees in Mozambique.