Another week down, and another week of technology here at Whitkirk.

“Is it plugged in?”

Last week, after replacing part of it, we ran into another issue with the president’s microphone pack which meant some people (especially those watching the streaming service) weren’t able to hear as clearly as we would have liked.

Continuing on the theme of wear and tear, the metal contacts inside the microphone pack which connect to the battery had become flattened with years of use. Fortunately this was an easy fix – we bent the contacts back into place, and hopefully we’re now good for another few years.

To help make sure this doesn’t happen in future, we’ve added a check for this problem into our quarterly maintenance schedule.

In case of emergency…

We’ve written up our ‘break glass’ procedure for bringing a streaming service to an abrupt stop if we need to. We hope that we never have to use it, but it’s better to have this kind of thing prepared in advance and part of training for our technicians.